Like most website operators, Travel Agent Collective collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Travel Agent Collective’s purpose in collecting non-personally identifying information is to better understand how Travel Agent Collective’s visitors use its website. From time to time, Travel Agent Collective may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Travel Agent Collective also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Travel Agent Collective.com blogs/sites. Travel Agent Collective only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Certain visitors to Travel Agent Collective’s websites choose to interact with Travel Agent Collective in ways that require Travel Agent Collective to gather personally-identifying information. The amount and type of information that Travel Agent Collective gathers depends on the nature of the interaction. For example, we ask visitors who sign up at Travel Agent Collective.com to provide a username and email address. Those who engage in transactions with Travel Agent Collective are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.
In each case, Travel Agent Collective collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Travel Agent Collective. Travel Agent Collective does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offenses.
Travel Agent Collective may collect statistics about the behavior of visitors to its websites. Travel Agent Collective may display this information publicly or provide it to others. However, Travel Agent Collective does not disclose personally-identifying information other than as described below.
Travel Agent Collective discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Travel Agent Collective’s behalf or to provide services available at Travel Agent Collective’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Travel Agent Collective’s websites, you consent to the transfer of such information to them. Travel Agent Collective will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Travel Agent Collective discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Travel Agent Collective believes in good faith that disclosure is reasonably necessary to protect the property or rights of Travel Agent Collective, third parties or the public at large.
If you are a registered user of a Travel Agent Collective website and have supplied your email address, Travel Agent Collective may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Travel Agent Collective and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Travel Agent Collective takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Travel Agent Collective, or substantially all of its assets, were acquired, or in the unlikely event that Travel Agent Collective goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Travel Agent Collective may continue to use your personal information as set forth in this policy.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Travel Agent Collective would not use personal information of customers included in the “Contact Us” form in our website or e-mail query sent to our e-mail address ([email protected]) for purposes other than to use contact address of customer in order to answer inquiry from such customer and to reflect the opinions of customers to our product development and/or service.
Travel Agent Collective would not disclose or provide personal information of customers collected by the “Contact Us” except for the following cases when:
• Travel Agent Collective has prior approval of customers or,
• Disclosure is required based on laws and regulations.
Travel Agent Collective keeps contact form submissions for up to 10 years for customer service purposes, but we do not use the information submitted through “contact us” forms for marketing purposes.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Note that these external sites are not operated by us.
We provide the opportunity to sign-up for a monthly email newsletter by entering in your email address in a sign up form.
In some cases we may ask you for further information, such as name, occupation, address or telephone number. Regarding the processing of this personal data you will be asked to grant your explicit consent.
If you subscribe for our monthly email newsletter your IP address as well as data and time of subscription will be collected. This allows us to prevent misuse of our services or of the e-mail address of the subscriber. This data is only used for the distribution of the newsletter. The subscription may be terminated by you at any time by following the unsubscribe instructions included in each newsletter. We will delete the relevant personal data promptly upon your unsubscribe instruction.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name and photo.
When registering on our site, we may collect your name, email address or other information to help you with your experience. In addition, we provide social network authentication with Facebook and Google. When signing up with one of these services, you authorize us to access the information available on those profiles, including but not limited to: your name, date of birth, profile picture, gender, location, website address, and email address.
This information is collected at the time you register for an account on our site, update your subscriptions, subscribe to a newsletter, respond to any marketing materials, or fill out any other forms present on our site.
The payment processor, ‘PayPal’, may provide us with unique authentication tokens to make payments requests with. The payment processor ‘PayPal’ may also provide us with information such as your name, credit card type, expiration date, and the last four digits of your credit card number. This information is used only to make single payment requests, or register the user for an ongoing subscription that requires automatic payments in the future.
In addition, Travel Agent Collective may also request and receive any payment history between the user and Travel Agent Collective.
We use the “Custom Audience pixel” of Facebook Inc., (“Facebook”) on our website. With its help, we can keep track of what users do after they see or click on a Facebook advertisement. This enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research. Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Facebook’s Data Policy which can be found at https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and outside of Facebook. A cookie can also be saved on your device for these purposes.
Please click here if you would like to withdraw your consent https://www.facebook.com/settings/?tab=ads#_=_
Our website uses Google Analytics, a web analysis service of Google, Inc., www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there.
In using Google Analytics our website employs the extension “anonymizeIp”. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from EU/EEA member states. Google uses this information to analyze your use of our site, to compile reports for us on internet activity and to provide other services relating to our website.
Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used.
You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
For the cases in which personal data is transferred to the US, Google has self-certified pursuant to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).
Additionally, Travel Agent Collective utilizes the following platforms for collecting and analyzing data. Please visit each website to view the details of their privacy policies:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register as a customer or Travel Agent Collective member on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account/profile on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
No site is safe from hackers. However, if a data breach should occur, Travel Agent Collective will comply with the Fair Information Practices Principles and will notify you immediately through email and through notifications on our website.
If you have any additional questions or concerns regarding your personal data and how it is used on our website, please contact us at [email protected].